Community Relations Director

Description

Welcome to the next generation in senior living, The Springs Living.

Our purpose at The Springs at Anna Maria is to change the way people think, feel and experience senior housing. We’ve taken the time and care, to create handcrafted communities for seniors and their families. All of our communities offer warm and inviting environments that enhance people's lives and offer quality services and genuine solutions for seniors.

The Springs at Anna Maria houses 29 assisted living and 73 independent living apartments. Our community features a library, café, salon, and more all under one roof! Our residents enjoy views of our beautiful courtyard.

Job Description

Relationships: People don’t care how much you know until they know how much you care.

As a Director of Community Relations, you can be a resource for seniors and families seeking assisted living, and independent living housing options. You will provide tours to potential residents, follow up with inquiries, assist seniors to move into our community, and support the community with special events. You will also spend time nurturing relationships with the local Medford and surrounding communities and business partners to support our sales and community outreach goals.

Responsibilities:

• Develop plans and execute strategies for generating business to achieve occupancy/sales goals.
• Create a culture of success and positivity.
• Define sales and community outreach plans.
• Track data related to customer and prospect interactions.
• Monitor customer, market, and competitor activity and provide feedback.
• Work closely with The Springs Living marketing team to establish local marketing initiatives.

Qualifications:

• Sales and management experience in the senior living industry or related relationship-based sales industry preferred.
• Basic knowledge of the medical profession/industry.
• Excellent communication skills, both verbal and written.
• Ability to pass a criminal background and drug test.
• Degree in business administration, sales, and/or marketing or related field preferred.

Additional Skills:

• Creative, independent strategic thinker capable of developing sales strategies.
• Genuine approach, focused on developing strong relationships based on The Springs Living Company's shared values.
• Experience in strategic planning and execution.
• Demonstrated ability to define, refine, and effectively communicate the community's value to key decision-makers.
• Ability to have difficult conversations during a stressful time for relatives and loved ones.
• Ability to see the big picture for building relationships.
• Love for seniors and willingness to learn.

Additional Information

All your information will be kept confidential according to EEO guidelines.