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Overnight Concierge

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Location: Vancouver, WA, United States

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Description

Concierge – The Springs at the Waterfront
1015 W Columbia Way, Vancouver, WA 98660
 
Welcome to the next generation in senior living, The Springs Living! 
Our purpose is to change the way people think, feel, and experience senior living, which starts with changing the way people work in senior living. To accomplish this, we prioritize quality to enhance people’s lives – not only in our services and housing options for independent living, assisted living, and memory care, but also as an employer.
The Springs at The Waterfront is situated along the southern facing Vancouver riverfront and will provide approximately 250 private residences for those 62 and older. This state-of-the-art, 12-story senior living community will offer a variety of floor plans that feature stunning views. Interior spaces are warm and inviting, featuring high-end amenities and services suitable to an urban setting, including secure underground parking. This brand-new community is nothing like you have ever seen, but it is our commitment to compassionate quality care for more than 27 years that is truly distinctive.
Job Description:
The Springs at The Waterfront is currently hiring customer service-oriented individuals to join our Concierge Team for our Overnight Shift. By providing 24/7 concierge services to our residents, we aim to ensure that their lives are just a little easier here. We are seeking someone who is passionate about doing the right thing, detail oriented, provides exceptional service, and greets residents and guests by name with a warm smile. If you have a friendly voice, excellent time management and interpersonal skills, and come to work each day with a positive attitude, we would love to meet you!
Responsibilities:
  • Scheduling transportation
  • Making dinner and room reservations
  • Coordinating resident requests and services, including coordinating with outside services
  • Package/mail deliveries
  • Answering phone calls
  • Various other administrative tasks
  • Light housekeeping of common areas
  • Comfortable responding to emergencies, and stay calm under pressure 
Qualifications:
  • Love for seniors!
  • Demonstrated success working overnight shifts
  • Successful record in a customer service role
  • Strong computer skills, including the Microsoft Office Suite and various internet platforms
  • Experience in high end hospitality or hotels a plus
  • Experience in an overnight security role a plus
  • CPR and First Aid certified
Job Type: Full-time
Salary:
The Springs Living provides a competitive compensation package for the Concierge position, with an hourly wage range of $20-$22 depending on experience. 
Benefits:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Supplementary Insurance Options
  • No-cost Telehealth Program
  • 401(k) Matching
  • Employee Assistance Program
  • Employee Discounts
  • Flexible Spending Account
  • Paid Time Off/Sabbatical
  • Paid Training
  • Scholarships
  • Leadership Training and Coaching
  • Career Growth
  • Discounted Healthy Meals and Free Beverages
  • Access to Gym and Pool (before and after shifts)
Additional Information:
  • All of your information will be kept confidential according to EEO guidelines

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