Memory Care Resident Services Coordinator (RSC)

Description

• Serves as a primary point of contact for memory care residents or resident's families regarding resident care.
• Assists in conducting continuing education and training for health services employees and other employees as directed by the Memory Care Administrator or Health Services Administrator.
• Monitors Communication Log, assuring health services employees are informed of changes and enters pertinent information as necessary.
• Advises health services employees concerning resident issues and directs employees to notify RN/LPN, Memory Care Administrator, and or Health Services Administrator as necessary.
• Finds replacement health services employees in case of open shifts (if unable to find replacement employee) will be responsible for covering open shift.
• Creates new resident chart and assures is updated, organized, and purged according to The Springs Living policy.
• Enters all new resident's personal information into Point Click Care ensuing all information is accurate and that new residents are on alert charting and monthly vitals are assigned.
• Performs chart audits to ensure each chart is in compliance with state regulations. (This also includes POLST form reviews ensuring all are up to date and are placed in each chart and resident apartment).
• Assists in counseling employees as needed.
• Meet routinely with residents and their families to review their care plan to ensure accuracy and that it reflects their needs and preferences.
• Shift Info: Tuesday - Saturday OR Sunday - Thursday

• Proficiency in understanding and implementing resident rights and regulatory requirements.
• Experience in health care services and familiarity with healthcare practices.
• Ability to administer medications accurately and safely.
• Knowledge of social work principles to support residents' emotional well-being.
• Leadership skills to guide a team of health services employees effectively.
• Expertise in creating comprehensive care plans tailored to individual needs.
• Proven ability in supervising and managing staff to provide high-quality care.

• Medication Technician Experience preferred.
• Ability to effectively present information and respond to questions from groups or managers, residents, employees and general public.
• Maintain current CPR/first Aid certification.
• Ability to prioritize, organize, and delegate assignments.
• Ability to interpret a variety of instructions furnished in written, oral, electronic, or schedule form.
• Ability to read, analyze, and interpret charting standards, physician orders, or administrative regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Assisted Living and Memory Care Knowledge.
• Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
• Involves light to heavy physical activity performing non-strenuous and strenuous daily activities.
• Ability to pass criminal background check and drug test

• Medical, Dental, and Vision Insurance
• Generous paid time off: Vacation, Sick Time, Sabbatical (2 weeks after 5 years of employment)
• Free On-site Chiropractor
• Annual scholarships program for employees and their family members
• Employee Assistance Program
• Health eXpress: Free virtual doctors’ visits with a Providence doctor for employees and their family members
• Discounted Employee Meals
• 401K MATCHING
• PayActiv Card: Provides on-demand instant access to your earned wages as you work