On-Call Receptionist/Concierge
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Location: Vancouver, WA, United States
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Description
On-Call Receptionist/Concierge – The Springs at the Waterfront
1015 W Columbia Way, Vancouver, WA 98660
Welcome to the next generation in senior living, The Springs Living!
Our purpose is to change the way people think, feel, and experience senior living, which starts with changing the way people work in senior living. To accomplish this, we prioritize quality to enhance people’s lives – not only in our services and housing options for independent living, assisted living, and memory care, but also as an employer.
The Springs at The Waterfront is situated along the southern facing Vancouver riverfront and will provide approximately 250 private residences for those 62 and older. This state-of-the-art, 12-story senior living community will offer a variety of floor plans that feature stunning views. Interior spaces are warm and inviting, featuring high-end amenities and services suitable to an urban setting, including secure underground parking. This brand-new community is nothing like you have ever seen, but it is our commitment to compassionate quality care for more than 27 years that is truly distinctive.
Job Description:
The Springs at The Waterfront is seeking a warm, friendly and professional individual that is customer service minded and detail oriented, to join our team as an On-Call Receptionist/Concierge. Here at The Springs Living, first impressions are so important. Your cheerful, warm voice will be appreciated as you answer incoming calls and greet and direct our residents and visitors. Our receptionist and concierge are also tasked with special projects and clerical duties; therefore, we’re seeking an individual with a strong combination of intrapersonal and clerical skills. Be ready to “be on stage” and extend The Springs Living values to everyone that calls in or passes by. An ideal candidate has a heart for seniors, a drive for customer service and a passion for doing the right thing. Shifts may be: daytime, evening, and overnight.
Responsibilities:
- Greeting all visitors - residents, families, vendors and staff - with a smile and by name
- Answering a variety of questions from residents, families, vendors and staff with certainty and follow up when necessary
- Positively communicating with residents, families, vendors and staff in person, over the phone and via email
- Assisting the Business Office Manager and other departments with administrative tasks
- Ability to prioritize and handle multiple tasks and maintain calm and composure during periods of high stress
- Comfortable responding to emergencies, and stay calm under pressure
Qualifications:
- Love for seniors!
- Successful record in a customer service/front desk role
- Strong computer skills, including the Microsoft Office Suite and various internet platforms
- Experience in high end hospitality or hotels a plus
- CPR and First Aid certified
Salary:
The Springs Living provides a competitive compensation package for the Receptionist position, with an hourly wage range of $17-20 depending on experience.
Benefits:
- Employee Assistance Program
- Employee Discounts
- Paid Training
- Scholarships
- Leadership Training and Coaching
- Career Growth
- Discounted Healthy Meals and Free Beverages
- Access to Gym and Pool (before and after shifts)
Additional Information:
- All your information will be kept confidential according to EEO guidelines.
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